AT&T and Comcast Fight Spoofed Scam Phone Calls

Photo (c) Chainarong Prasertthai – Getty Images

Cell phone provider AT&T and Comcast have come together to help consumers avoid the nuisance of robocalls. The companies will offer authentication on calls between networks to customers.

It works by allowing customers to see verified calls from callers using the same provider, as well as other participating providers.

AT&T reported that test calls were done and authenticated and verified using what they call the SHAKEN/STIR protocol. AT&T and Comcast both helped to develope the SHAKEN/STIR tool. This new verification protocol allows customers to know that an incoming call is actually coming from the number listed on the caller ID display making spoofed (scammer) phone calls easier to identify.

Although the authentication and identifications cannot stop the calls from coming, AT&T has concluded that it will help customers realize when they are at least receiving scam phone calls.

Wireless providers have been under pressure by the Federal Communications Commission. Ajit Pai the commisions Chairman demanded that providers find a way to block “spoofed” phone calls by 2019. He stated that he expects all cell phone providers have a call authentication system in place.

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AT&T and Comcast Fight Spoofed Scam Phone Calls

Photo (c) Chainarong Prasertthai – Getty Images

Cell phone provider AT&T and Comcast have come together to help consumers avoid the nuisance of robocalls. The companies will offer authentication on calls between networks to customers.

It works by allowing customers to see verified calls from callers using the same provider, as well as other participating providers.

AT&T reported that test calls were done and authenticated and verified using what they call the SHAKEN/STIR protocol. AT&T and Comcast both helped to develope the SHAKEN/STIR tool. This new verification protocol allows customers to know that an incoming call is actually coming from the number listed on the caller ID display making spoofed (scammer) phone calls easier to identify.

Although the authentication and identifications cannot stop the calls from coming, AT&T has concluded that it will help customers realize when they are at least receiving scam phone calls.

Wireless providers have been under pressure by the Federal Communications Commission. Ajit Pai the commisions Chairman demanded that providers find a way to block “spoofed” phone calls by 2019. He stated that he expects all cell phone providers have a call authentication system in place.

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