The engine connects where customer moments already happen.
RealReviews does not replace your CRM, field service platform, booking software, or internal workflows. It connects to the customer moments that create trust signals.
Integration availability depends on platform access, account permissions, API limits, and customer approval. RealReviews does not imply direct access to any platform's private ranking or recommendation systems.
Functional connection points, not a public operating manual.
Field service systems
Customer moments from completed work, scheduled service, and operational handoffs.
CRM systems
Customer records and follow-up moments that help the engine understand where flow starts.
Public trust surfaces
Public proof surfaces the engine watches as part of the trust layer.
Booking tools
Appointment and reservation paths that connect discovery to action.
Local data sources
Public identity and verification surfaces that support machine confidence.
Custom workflows
Private business workflows connected during activation when the market requires it.
The setup depends on your stack and activation level.
During activation, RealReviews determines which systems should connect, which customer moments matter, and which data should remain out of scope. The integration path is functional, controlled, and built around your market.
Monitored is safer than claiming a direct integration.
Independent AI systems are not controlled by RealReviews. The engine monitors public movement in the recommendation layer and strengthens the evidence those systems can observe.
ChatGPT Search crawlability and answer movement
Status: Monitored
The engine monitors ChatGPT-style answer movement, public references when available, and crawlability conditions that may affect whether public content can be discovered. RealReviews does not have direct OpenAI ranking access and does not guarantee placement in ChatGPT Search.