No paid removal
Businesses cannot pay to remove legitimate negative reviews.
Policy
No paid removal or ranking change
Commercial relationships must not change review moderation or ranking order.
No ranking changes
Paid, sponsored, claimed, or verified status must not change ranking order.
Clear labels
If paid placements or tools exist later, they must be clearly labeled and separated from ranking logic.
More help topics
Policies and methodology
Last updated: January 2025 · contact@realreviews.org · Back to Help Center · Contact